Why is there an appointment fee and injection fees?

Our pharmacists have undergone extensive training and education in their chosen field.   Having an appointment where you receive a personalized plan to keep you safe and healthy on your trip is a service.  Accessing this knowledge is very similar to having an appointment with a doctor, lawyer, accountant, or other professional.    Travel health consultations are not covered by the Ontario government, so this fee needs to be directly paid for by the patient.

What happens during my pre-travel consultation?

During your travel health appointment, the pharmacist will evaluate your risks based on the trip details and your health status.  You will receive guidance (including written materials), as well as recommendations for the appropriate vaccinations and medications (prescription & non-prescription) for you.  Prescriptions and most vaccines are available on site and can usually be prepared and administered immediately after the consultation is completed.

I found a couple of websites and I’ve figured out what I need on my own.  I just need someone to give me the shots.

A lot of information can be found online and by chatting with family and friends who have traveled to the same areas.  However a in depth consultation with a healthcare professional  trained in this area can provide you with context.   Our pharmacists have extensive travel experiences …….  They will analyze your health history and the details of your trip. After reviewing this information and asking you some follow up questions to complete the picture, they will determine what specific measures are most appropriate to keep you healthy and safe.  Our providers keep up to date with the latest information regarding global outbreaks of illness and the most appropriate preventative measures and treatment.

How long will my appointment take?

Appointments are usually between 30 to 45 minutes.  The comprehensive appointment typically takes about 30 minutes to complete.  If you are getting any vaccines or prescriptions, that would account for another 15-30 minutes on average. 

An appointment for a booster dose of a vaccine will usually take less than 20 minutes.  The actual injection only takes a few minutes, but we request you be monitored for 15 minutes afterward.

How far in advance should I book my appointment?

Ideally, you should book your appointment between 6 to 8 weeks before travelling.  Some vaccines need more than one dose before you travel, and some vaccines take time after being given to become effective.  However, there can still be benefits to having an appointment at the last minute.  Our pharmacists can guide you on your options that may offer some protection.

Are travel health services covered by Ontario government?

Travel health consultations and travel immunizations are not covered by the Ontario government.  Some private health care plans through employers will pay for some travel vaccines and prescriptions. The pharmacy can bill prescription drug benefit plans directly.  Please bring your direct health insurance card to your appointment. Travel health consultations can sometimes be billed to a health spending account plan and may be listed as a medical expense on tax returns for Revenue Canada.  Check with your accountant for details.

What should I bring to my appointment?

Please fill out form prior to appointment. You may either print it at home and bring it or just email the form to us. Also bring a list of current medications and your vaccinations records

Can I just go to my family doctor for a pre-travel consultation?

Some family doctors may see patients for travel health appointments, but many family doctors prefer to send patients to travel clinics.  Often they are very busy in all of their other types of appointments during their day, and they would prefer to send their patients to a travel clinic where they focus on this area of practice and are up to date with the latest travel health information.  We will send your doctor a letter regarding your appointment for their records and continuity of care.

I received a prescription for a vaccine or a travel-related medication from outside your clinic.  Can you give me the vaccination and fill my prescription? 

Absolutely!  We typically have a good supply of vaccines and travel related prescriptions (such as anti-malaria medicines) in stock.  We prefer you call ahead to book an appointment to ensure when you arrive our pharmacists and nurses are available.  We will see walk in vaccine and prescription patients but we place first priority to our booked appointments.  Please note that there is a $20 injection fee per patient for travel vaccinations if you did not receive a travel consultation through our clinic.

When are you open? 

Click here for our hours of operation. 

How do I book an appointment? 

You can call us at 403-980-TRIP (8747) or fill in our online appointment request form here.

Our group is going on a trip.  Can you do a group appointment? 

We are able to do group appointments.  Check out our group appointment page here.

How much will an appointment and vaccines cost?

Our fees page is located here.


What are the methods of payment?

We accept Visa, MasterCard, Debit and Cash. We are able to directly bill some drug plans as well.  Bring your drug benefits card to your appointment.

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